Lost or Missing Packages

BabyStrollerExpress are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

Please ensure you are available on the day of your scheduled delivery. If your package gets stolen, please contact the courier and your local authority to report the theft. We will require a valid theft case number to file a claim with the courier company. Failure to supply a valid case number will result in a no claim.

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.